Re: Power 8 IBM i 7.1 - SMTP tasks always fails

Alas today didn't work. The tech made the changes but the jobs still fail.

I guess it's up to IBM Level 2 support now.

On Mon, Jul 1, 2019, 7:54 AM Laurence Chiu <lchiu7@xxxxxxxxx> wrote:

Thanks. I've passed that in to the support guy to try and will report
back.

On Mon, Jul 1, 2019, 4:04 AM Steinmetz, Paul via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

On the Change SMTP Attributes (CHGSMTPA) screen, make sure both
attributes below are pointed to your mail server.

Forwarding mailhub server . . . FWDHUBSVR
Mail router . . . . . . . . . . MAILROUTER

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxxxxxxxx] On
Behalf Of Laurence Chiu
Sent: Saturday, June 29, 2019 11:47 PM
To: midrange-l@xxxxxxxxxxxxxxxxxx
Subject: Power 8 IBM i 7.1 - SMTP tasks always fails

We recently migrated from a Power 6 server to Power 8 running IBMi 7.1

by

just dumping the entire system onto tape from the Power 6 and restoring

to

the Power 8. I think that is what the support guy said they did.

Anyway the applications runs fine but we having problems with sending
email. The admin guy starts the job (?) that processes email and it

dies

pretty soon after with no error messages.

Looking at the SMTP configuration it looks like it was on the Power 6

with

the SMTP server name and port 25 so we just duplicated the setting. The
admin guy can send email fine by setting up a telnet session to the mail
server (which is just a relay) and issuing commands so it's okay.

This is a screen I captured showing the SMTP jobs that failed.

[image: image.png]

From what I have been told it's the job QTSMTPSRVD in the screen shot

that
is failing.

Hard to get IBM support for this since 7.1 is out of support and we

might

have to purchase extended support (which I don't mind) but I am reaching
out to the list in case somebody has an idea we could try in the

interim,

Thanks
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