Re: Retrieve screen history in ACS...

[Robert Rogerson <rogersonra@xxxxxxxxx>]

@Paul, this is for documentation purposes.  As an aside, we do use 
journals extensively and have a nightly extract set up which retains the 
daily transactions and stores the data in "extract files" which can 
easily be queried at a later time.  We have found this invaluable for 
resolving both software and user issues.

@John, thanks for the idea of a third party tool but at this point we're 
just trying to understand what ACS has to offer out of the box.

@Jack Silly Putty is so passé.  I can get better resolution taking a 
picture with my Nokia Flip Phone

Thanks to all who responded.

Rob

On 1/28/2019 5:41 PM, Musselman, Paul wrote:
> Rob (the other Rob)--
>
> Is this to be a one-time exercise to document the procedure, or a means of tracking down who did what to whom?
>
>  From the course of this thread, I'm assuming that a nice log(4 00 *seclvl) logclpgm(*YES) joblog is not sufficient...
>
> What we've been doing is journaling our files.  This is required for our backup process (MIMIX - to copy data from our production to our backup system), but as a 2ndary benefit, we capture the transactions for key files and tuck them away for error analysis.  Then, when a user asks, "Who changed this order?!" we can look at the journal receivers and say, "You did-- on the 14th of December at 10:33 in the morning."  This goes a long way towards determining if we have a software or a user malfunction.  (:
>
> Paul E Musselman
> PaulMmn@xxxxxxxxxxxxx
>
> -----Original Message-----
> From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Robert Rogerson
> Sent: Monday, January 28, 2019 2:47 PM
> To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
> Subject: Re: Retrieve screen history in ACS...
>
> What we trying to accomplish is a document which shows the steps/screens
> a user took in order to accomplish a task.  So yes, we do want images
> (in one form or another).  What I've found from you and Vern is that it
> is possible although manual steps are required.
>
> This may be acceptable but a fully automatic solution would be even better.
>
> Rob