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I had similar issue years back on our first 3573.
When a tape was being moved, the chassis was moving the tape too far, causing a tape movement error.
Chassis was replaced, and yes, it was a refurb.
And, it had to be replaced again, for the same issue.
We ended up buying a new 3573, after the 3 year warranty expired.
Paul
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Gerald Kern
Sent: Tuesday, January 08, 2019 6:49 PM
To: Midrange
Subject: Re: Is IBM is extending hardware support for Power5 and Power 7
My BP pretty much confirmed that this is nothing more than an expensive
extended warranty. And I agree with regards to best effort on replacement
parts. Just this past month we had to get a replacement chassis (under
maintenance/support) for our LTO tape library because it started throwing
'mechanical block' errors. Guess what - today I had to open another case
due to another mechanical block error, but with a slightly different error
code... Makes me wonder if the replacement they installed is a refurb...
grrrr. Just another reason I'm looking forward to retirement!
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