Any tricks on getting the new website to work? I have tried to open a software case on VIOS for two days and all I get are “Yikes Something went wrong” screens.
________________________________
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxx> on behalf of Rob Berendt <rob@xxxxxxxxx>
Sent: Thursday, December 13, 2018 2:51:42 PM
To: Midrange Systems Technical Discussion
Subject: Re: ACS 5250 print screens not working after java change
That's the new SalesForce system for entering cases. Notes/Domino and a
few other products have been moved there. Much of the IBM i stuff is
still on the legacy system at
https://www.ibm.com/support/servicerequest/Home.action
Rob Berendt
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From: "Jeff Crosby" <jlcrosby@xxxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Date: 12/13/2018 02:29 PM
Subject: Re: ACS 5250 print screens not working after java change
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
Trying to create a PMR, which I haven't done in ages.
I'm at this page:
https://www.ibm.com/mysupport/s/createrecord/NewCase
Gave it a title. It's asking for a product. I've searched on ACS, Access
Client Solutions, and IBM i and it's finding nothing. Am I in the wrong
place?
On Thu, Dec 13, 2018 at 2:04 PM David Gibbs via MIDRANGE-L <
midrange-l@xxxxxxxxxxxx> wrote:
On 12/13/2018 12:59 PM, Jeff Crosby wrote:
No can do Rob. Win7 does not have the Microsoft print to PDF. I do
have PDF Creator though and landscape is fubared in it too.
I get similar bad results printing in landscape to Adobe PDF also.
It's not a driver problem, I doubt it's a Java problem.
Definitely log a PMR.
david
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