Re: IBM i NetServer and opening documents on the mapped drive

The behaviour you describe, doesn't happen with another fileserver? If
win7's timeout is 15 minutes does it matter what the server says? I would
think that not keeping the file locked would be a bug on Office's side...

On Mon, Oct 8, 2018 at 12:05 PM, Branston DiBrell <
b.dibrell@xxxxxxxxxxxxxxxxxxxxxxx> wrote:

We have Windows 7 PCs mapping a drive to the IFS. We're on 7.1. We have a
two-part problem:



1: With some Word and Excel documents, I'll get an error: xyz.doc is
locked
for editing by 'another user', when I know no one else has it open. When I
reply with 'Receive Notification when the original copy is available', I
will then get (after about 15 seconds) 'xyz.doc is now available for
editing'.



2: If someone has a Word or Excel document open for a while (more than 15
minutes or so), someone else will be able to open it (for updating).



In my research, I've had noticed that the IBM i NetServer Sessions end
after
about 900 seconds of idle time even though the IBM i NetServer Inactive
Session Time-out period was set to 6000 seconds. I then realized that
Windows 7's inactive time-out is set to 15 minutes (900 seconds).



The thing is, after a session times out (while a user has a Word or Excel
file open) another user is able to open the file for updating.



How do I address this problem?



-Branston DiBrell, Jr - b.dibrell@xxxxxxxxxxxxxxxxxx

Peerless Tires 4 Less, IT Department, Denver CO - 720-274-0632





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