RE: Renewing SWMA online? -- MIDRANGE-L

And if you have any Passport Advantage products, (they can't be included in the same SWMA, so I'm told), that renewal is also cumbersome.
We have three, RDI floating licenses, IBM Data Replication, Spectrum Protect Suite (formerly Tivoli)

These products we all have with various BP, (not all BP can sell/renew all products).
A renewal also comes from IBM to renew these.
Last week I received another email from IBM, stating since these products were NOT renewed, they will be cancelled.

I had to send the renewal details (for each product/BP) back to IBM to avoid cancellation.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Bradley Stone
Sent: Wednesday, August 01, 2018 1:12 PM
To: Midrange Systems Technical Discussion
Subject: Re: Renewing SWMA online?

It's amazing what we put up with these days... lol

On Wed, Aug 1, 2018 at 11:46 AM Pete Helgren <pete@xxxxxxxxxx> wrote:

Ditto...yeah, you can raise the stink but the IBM developer contact I
work with has to do the legwork to get the "exception" handled...so I
take the humane approach and start it 60 days ahead to avoid the hassle
for him...there are fewer and fewer people at IBM that "know" how to get
things done so I am thankful that for the past 10 years (at least) I
have had the same contact...

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java
Twitter - Sys_i_Geek IBM_i_Geek

On 8/1/2018 11:33 AM, Jim Oberholtzer wrote:

Yea, good luck with that too.

I have my calendar set at 60 days out to avoid issues.

--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Bradley Stone
Sent: Wednesday, August 01, 2018 11:19 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: Renewing SWMA online?

I would hope the fact that I've reached out would cancel any late fees.

If

not, a stink will be raised. lol

Bradley V. Stone
www.bvstools.com
MAILTOOL Benefit #14 <https://www.bvstools.com/mailtool.html>: The

ability

to use Configuration Files at the system, User, or individual email

Level.

This means that should any of the settings (such as your password) is
changed you only need to update it in the configuration file that is

used.

On Wed, Aug 1, 2018 at 10:52 AM Steinmetz, Paul <PSteinmetz@xxxxxxxxxx>
wrote:

+1.

Years back my renewal was delayed (don't ask), our maintenance was
cancelled.
Took an act of congress and a good part of a month to be reinstated.

Long story short, don't ever let your contract expire if in need of
support, because you won't have any.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
DrFranken
Sent: Wednesday, August 01, 2018 11:47 AM
To: Midrange Systems Technical Discussion
Subject: Re: Renewing SWMA online?

2 weeks? Good luck with that! :-) :-)

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 8/1/2018 11:39 AM, Bradley Stone wrote:

Yep, that's what I'm trying, Pete. I made sure to set my reminder 2

weeks

before the actual expiration so there should be plenty of time to
avoid "fees" for not renewing on time. ;)

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