RE: OKI ML420 works with Win 7 but not Win 10

I had not thought of that.

Thanks

Hoss

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxx> On Behalf Of Steinmetz,
Paul
Sent: Monday, June 18, 2018 2:41 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxx>
Subject: RE: OKI ML420 works with Win 7 but not Win 10

We've had similar issues with other printers.
A different Windows Printer driver resolved the issue.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Bruce
Collins
Sent: Monday, June 18, 2018 2:54 PM
To: 'Midrange Systems Technical Discussion'
Subject: OKI ML420 works with Win 7 but not Win 10

Guys I need some help. One of users has been using an OKI ML420 via USB for
a few year on her Windows 7 Pro w/iAccess for windows, with Service Pack
SI66062. She received a new system that we reloaded with Windows 10 Pro and
iAccess for Windows with the identical Service Pack. The new system prints
to the OKI ML420 from windows but will not print from the IBM i. The spool
file is SCS and nothing special. You see the spool file enter the outq and
disappear but no printing from the device. I deleted the device description
and let the system recreate it but still no printing. In December we will be
removing all these printers and go to Laser but I have to live with the 9
Pin dot matrix until then and I need to get it working.



Have any of you experienced this type of issue and resolved it? I would
appreciate any constructive responses.



Thanks



Bruce Hoss Collins

Houston County Commission

462 N Oates St

Dothan, AL 36303

334-677-4711



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