RE: invalid password and QZRCSRVS

My first guess would be a cached password.


-----Original Message-----
From: Smith, Mike [mailto:Mike_Smith@xxxxxxxxxxxxxxxx]
Sent: Thursday, May 17, 2018 9:01 AM
To: Midrange Systems Technical Discussion (midrange-l@xxxxxxxxxxxx) <midrange-l@xxxxxxxxxxxx>
Subject: invalid password and QZRCSRVS

This is an issue I have encountered once or twice recently but really don't know how I can diagnose or at this point even stop.

This morning I had a user change their IBM I password. Immediately after they signed o, I started receiving invalid password attempts and their profile being disabled.

This user is primarily a green screen user, although she does occasionally sign on to a scan station to scan documents. She doesn't access through IPAD or anything like that(or so I'm told)

I found 3 or 4 jobs with her name on it attached to QZRCSRVS. I thought if I ended those it might end the problem. It did not.

Now I am still getting the invalid password attempts but when I look at the job causing them they are still QZRCSRVS, but associated with QUSER.

If I enable her password, within seconds it is disabled again. I can't get her enabled long enough for her to even sign on.

Any ideas how I might diagnose this problem?

Thanks

Mike

NOTICE: This message, including any attachment, is intended as a confidential and privileged communication. If you have received this message in error, or are not the named recipient(s), please immediately notify the sender and delete this message.