RE: Print device to Windows shared printer

They paused the Windows print queue, and the print documents show up there. When they un-paused the Windows queue, all the documents disappeared but nothing printed.



-----Original Message-----
From: Justin Taylor
Sent: Thursday, February 01, 2018 8:57 AM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxx>
Subject: RE: Print device to Windows shared printer

Thanks, I'll pass that on to our Windows people.

-----Original Message-----
From: Richard Schoen [mailto:Richard.Schoen@xxxxxxxxxxxxxxx]
Sent: Thursday, February 01, 2018 7:18 AM
To: midrange-l@xxxxxxxxxxxx
Subject: RE: Print device to Windows shared printer

Create a new printer on the Windows server like an HP4100 or similar and set up a port for it that redirects to c:\temp\test.txt

Then when you print to the printer the output will go directly to a file so you can view the contents in something like notepad or notepad++

I have used this technique quite a few times to troubleshoot.

You can also pause the printer and items will queue up in the printer queue on Windows for that printer so at least you know they are getting through correctly, even if not printing.

Regards,
Richard Schoen
Director of Document Management
e. richard.schoen@xxxxxxxxxxxxxxx
p. 952.486.6802
w. helpsystems.com