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  3. November 2017

Re: Printer / network error

The printer log shows Data send timeout ERR: basically when the writer
ends. Thanks to Jim's idea to Telnet to the printer, I looked at the web
interface.

I've asked the user to get me in touch with a Ricoh tech support person.



On Thu, Nov 9, 2017 at 9:17 PM, Art Tostaine, Jr. <atostaine@xxxxxxxxx>
wrote:

Thank you. The writer generally doesn't end while it's inactive. It ends
in between spool files. We are doing some heavy PDF direct printing but it
also will end while printing plain text reports.

Art

On Thu, Nov 9, 2017 at 8:06 PM, midrange <franz9000@xxxxxxxxx> wrote:

Check the printer for a timeout value - most printers default to a lower
value, whereas you may be printing longer spools with graphics (or not)
but
sounds like the printer is doing the timeout.
Should be able to remote into the printer and see it. It's my guess that
Windows spooling sends smaller chunks than the i (just a guess).
Am assuming you have the right mfgtypmdl parameter..





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