Brad,
Here are my notes from IBM on checking/fixing service agent.
Delete
DLTSRVCFG DLTCMNCFG(*YES)
Create
CRTSRVCFG ROLE(*PRIMARY) CNNTYPE(*DIRECT)
Service configuration *ECS created.
Service configuration *SRVAGT created.
Testing/verifying
VFYSRVCFG SERVICE(*ecs) VFYOPT(*ALL)
Verify processing started.
Verification for Gateway_1 was successful.
Verification for Gateway_2 was successful.
Verification for Problem_Report_1 was successful.
Verification for Problem_Report_2 was successful.
Verification for Problem_Report_3 was successful.
Verification for Problem_Report_4 was successful.
Verification for Problem_Report_5 was successful.
Verification for QVPN01IBM1 was successful.
Verification for QVPN01IBM2 was successful.
Verify processing completed.
Paul
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Bradley Stone
Sent: Sunday, October 29, 2017 5:48 PM
To: Midrange Systems Technical Discussion
Subject: Hearbeat Status?
My V7R3 system, now that I started monitoring for messages, gave me this:
Text:
Service Agent connection verification failed.
Second Level Text:
&N Cause . . . . . : An attempt was made to connect to IBM to test
connectivity. The test was not successful. &N Recovery . . . : See the
previously listed messages in the job log and the Service Agent audit log for additional information on the cause of the error. To test the connection manually, on a command line type GO SERVICE and press enter.
Select option 17, Verify Service Agent connection.
So, following the instructions I used the Verify option and got this:
Message ID . . . . . . : CPIEF85
Date sent . . . . . . : 10/29/17 Time sent . . . . . . :
15:42:28
Message . . . . : Verify operation not successful.
Cause . . . . . : An attempt to verify the service information
connection
configuration was not successful because of reason code 2.
Recovery . . . : Reason codes and their meaning:
1 -- An error occurred while attempting to connect to the IBM Gateway.
2 -- An attempt to connect with IBM to send a Heartbeat Status was not
successful.
3 -- An attempt to connect with IBM to send a Heartbeat Service
Information was not successful.
See any previously listed messages and the Electronic Service Agent audit
log for additional information. Fix any errors, then try the request again.
If the problem continues to occur, contact your local IBM Service
Is this a big deal?
Bradley V. Stone
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