I didn't know AJS is supported by a 3rd party, we have two open issues with it right now and it sure looks like IBM i support.
I did notice on the initial AJS menu it says ' (C) COPYRIGHT PINNACLE BUSINESS SYSTEMS, INC. 2009.' So I assumed they acquired the product and assimilated it like so many others. Resistance is futile.
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Steinmetz, Paul
Sent: Monday, August 07, 2017 1:48 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxx>; 'Jon Paris' <jon.paris@xxxxxxxxxxxxxx>
Subject: RE: HelpSystems to help IBM - but wait, what about . . .
IBM did the same for AJS, Advanced Job Scheduler, years ago.
AJS support is now from a 3rd party.
We haven't seen any enhancements for AJS since then.
When an issue came up regarding AJS, the support became much more difficult, going to a 3rd party.
Some of the normal support options were no longer available to trouble shoot an issue.
Attention: This electronic document and associated attachments (if any) may contain confidential information of the sender (SHAZAM Network) and is intended solely for use by the addressee(s). Review by unintended individuals is prohibited. If you are not the intended recipient: (i) do not read, transmit, copy, disclose, store, or utilize this communication in any manner; (ii) please reply to the sender immediately, state that you received it in error and permanently delete this message and any attachment(s) from your computer and destroy the material in its entirety if in hard copy format. If you are the intended recipient, please use discretion in any email reply to ensure that you do not send confidential information as we cannot secure it through this medium. By responding to us through internet e-mail, you agree to hold SHAZAM, Inc. and all affiliated companies harmless for any unintentional dissemination of information contained in your message. Thank you.