Time will tell. We all know IBM's issues with their record keeping. The
customer is registering a complaint with IBM against the BP.
Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Steve
Pavlichek
Sent: Friday, July 21, 2017 6:53 AM
To: Midrange Systems Technical Discussion
Subject: RE: 5770WDS-5103
If you were licensed for it on your previous system and the BP did not
transfer the license to the new system, you still own the entitlement and
IBM has record of it. Check the software entitlements of your old system
serial # it should be there. Another way to check for entitlements is to the
run the electronic Proof of Entitlement report under the Data Report tab.
This will list ALL entitlements (for Power) owned by a customer. Assuming
you do find it, you can transfer the entitlement to the new system yourself
and get it will generate the key.
From: Paul Nelson<mailto:nelsonp@xxxxxxxxxxxxx>
Sent: Friday, July 21, 2017 7:35 AM
To: 'Midrange Systems Technical Discussion'<mailto:midrange-l@xxxxxxxxxxxx>
Subject: RE: 5770WDS-5103
One of my clients ran into the same issue with a well known BP. The new box
was installed late last November. In December, I got a call that the BP
employee wanted to modify the QSTRUP program and wondered if PDM was
installed. I gave him the WRKLICINF command, and then thought that the BP
should have known how to get that information.
Anyway, last month, the client needed some coding done for the first time in
over a year. Of course, PDM didn't work, but I was able to manage with EDTF.
I raised the issue with the client, and the next day, he called back to
report that the BP had told him he needed to work directly with IBM, and
that the BP had hinted that since he had already been paid by IBM, it wasn't
his problem.
Another of my clients had been working with the same BP for a new box, but
not anymore.
Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob
Berendt
Sent: Thursday, July 20, 2017 10:55 PM
To: Midrange Systems Technical Discussion
Subject: Re: 5770WDS-5103
Is it still at that site? If not, you've got some clearing up to do with
your BP...
Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
From: Tom <tomh@xxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 07/20/2017 09:15 PM
Subject: Re: 5770WDS-5103
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
I did check there before updating, and downloaded all the keys it
listed after the upgrade. For some reason, that one wasn't included.
--
Thanks,
TomH
Sent by Evolution mail client on Lubuntu Linux
On Thu, 2017-07-20 at 19:19 -0400, Rob Berendt wrote:
You've probably paid for it. You just need to apply the keys.
You can get them here
http://www-304.ibm.com/servers/eserver/ess/OpenServlet.wss
Sign in, go into my entitled software and download the keys.
PS: I would have checked there before upgrading.
https://www.ibm.com/support/knowledgecenter/ssw_ibm_i_73/rzahc/vfylic
keys.htm
is one of the steps in "Preparing to upgrade or replace IBM i
software".
Like, do you really want to upgrade and realize you're going casters
up in
70 days?
Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
midrange.com
