RE: 5770WDS-5103

One of my clients ran into the same issue with a well known BP. The new box
was installed late last November. In December, I got a call that the BP
employee wanted to modify the QSTRUP program and wondered if PDM was
installed. I gave him the WRKLICINF command, and then thought that the BP
should have known how to get that information.

Anyway, last month, the client needed some coding done for the first time in
over a year. Of course, PDM didn't work, but I was able to manage with EDTF.

I raised the issue with the client, and the next day, he called back to
report that the BP had told him he needed to work directly with IBM, and
that the BP had hinted that since he had already been paid by IBM, it wasn't
his problem.

Another of my clients had been working with the same BP for a new box, but
not anymore.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob
Berendt
Sent: Thursday, July 20, 2017 10:55 PM
To: Midrange Systems Technical Discussion
Subject: Re: 5770WDS-5103

Is it still at that site? If not, you've got some clearing up to do with
your BP...


Rob Berendt