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Hi, Jim:

Did you at least get the initial "confirmation" e-mail confirming that Fix Central had gotten your request?

I noticed, about a week or so ago, when I ordered some Group PTFs, that it took a long time from the time that initial e-mail response until I got the actual e-mail with the FTP instructions ... far longer than I recall in the past. Maybe just wait a while and see?

Mark S. Waterbury

> On 5/5/2016 2:12 PM, Jim Oberholtzer wrote:
I'm beginning to think the ordering system has an issue with ordering
cumulatives and groups. I too was able to get a specific PTF. It's
can't be just my email since I've had others try it and get the same
response Rob is, nutten......

Jim Oberholtzer
CEO/Chief Technical Architect
Agile Technology Architects


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