Re: RPG H, F, and D specs freeform documentation software

That’s not good news Jeff. I must admit I am more than a little disappointed with their attitude.

Guess the only answer is for customers to move away from their product and use another that does support the current version.

Hawkeye seem to have started updating the Pathfinder product again - Anyone know if there definition of free-form RPG includes declaration support?


Jon Paris

www.partner400.com
www.SystemiDeveloper.com

On Apr 8, 2016, at 2:32 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx> wrote:

I just received a call from the support manager at Help Systems. They have
no plans to support freeform H, F, and D specs in 2016.

I asked why were they taking my maintenance fees? Answer: I have to be on
maintenance to get a license key for when we go to newer hardware.

I asked if she thought I was being unreasonable expecting them to support
something that has been in the language for 2+ years. "Oh no!" was the
emphatic response. She very much understood my issue. But not enough to
matter. I've only been using Abstract for 20+ years.

I wonder who they will buy up next.


On Tue, Mar 8, 2016 at 1:09 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Old thread from 2 years ago. I just asked Help Systems again when
freeform H, F, and D specs would be supported in Abstract.

They added my name to the list of those who want it. It's been 2 YEARS.
Sigh.


On Tue, Feb 11, 2014 at 4:26 PM, <rob@xxxxxxxxx> wrote:

When you've budgeted all your income from maintenance towards paying off
your latest buyout it takes awhile to shift money around to actually use
it for what you're telling the customers some of it will be used for.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 02/11/2014 04:11 PM
Subject: RPG H, F, and D specs freeform documentation software
Sent by: midrange-l-bounces@xxxxxxxxxxxx



I have used Abstract (Help Systems) for program documentation and
cross-referencing for many many years. I asked them today if they
supported the freeform H, F, and D specs yet, and, if not, whether they
had
a ballpark date for support.

4th quarter this year or 1st quarter 2015.

Ouch!


--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.

--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
--
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