SNDPTFORD *Image failed

How do I determine why a SNDPTFORD *CUMPKG *Image failed?
WRKPRB does not indicate a job or log to look at.
Nothing in QSYSOPR or QSERVICE msgq
Nothing in QHST log during that time
I do have several text and bin files in directory

Problem ID . . . . . . . : 1528648071
Current status . . . . . : SENT
Problem . . . . . . . . : Preventative fix package request



Date and time ordered . . . . . . : 10/13/15 14:00:05
Filter name . . . . . . . . . . . : QS9FILTER
Library . . . . . . . . . . . . : QSRVAGT
Group assigned . . . . . . . . . : *DEFAULT
Answer received . . . . . . . . . : PTF order cannot be processed.


Order ID . . . . . . . . . . . . : H19915914
PTF order status . . . . . . . . : FAILED
PTF order options:
PTF parts . . . . . . . . . . . : *ALL
Order . . . . . . . . . . . . . : *REQUIRED
Reorder . . . . . . . . . . . . : *NO
Delivery method . . . . . . . . : *ANY
Delivery format . . . . . . . . : *IMAGE
Image directory . . . . . . . . : /fixes

Image prefix . . . . . . . . . : *SRVPVD
Image option . . . . . . . . . : *DOWNLOAD
Image catalog name . . . . . . : PTFCATALOG
Problem category . . . . . . . . : *REPORT
Default device for PTFs . . . . . : 6331
Model . . . . . . . . . . . . . : 014

Display Problem History
S
Problem ID . . . . . . . : 1528648071
Current status . . . . . : SENT
Problem . . . . . . . . : Preventative fix package request



Date Time User ID Event
10/13/15 14:00:05 XXX Problem entry opened
10/13/15 14:00:05 XXX Prepared to report
10/13/15 14:04:01 QSECOFR Problem answered
10/13/15 19:35:38 QSECOFR Service request sent
10/13/15 19:36:16 QSECOFR Problem answered
10/13/15 19:36:18 QSECOFR Problem answered


Directory . . . . : /fixes


Opt Object link Type
groups DIR
C5142710.txt STMF
C5142710_1.bin STMF
C5142710_2.bin STMF
QIMGCLG STMF
S6990.TXT STMF
S6990V01.BIN STMF
S6990V02.BIN STMF
S6990V03.BIN STMF

Jim