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not wanting to start a whining thread, but....
I have had very good luck with the product, that said most of my problems revolve around how the copy/paste works.
i've opened several PMR's and have to open another one when I get a few minutes to explain it.
most are how the old windows product and the java client handles pasting into fields and such. Also a problem with having a "tab" character pasted.
For the shortcuts look in the "gettingstarted.txt" file:
9.2 File Associations
Bryan
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