RE: SMTP Settings - Hosted Exchange -- MIDRANGE-L

I suggest a call to IBM. You may need a com trace to see if the data's even
getting there and if so, where is it going. They may be able to offer up
the one parameter that's not quite right.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Brian
Sent: Thursday, April 16, 2015 1:15 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: SMTP Settings - Hosted Exchange

Yes and yes.

I can confirm because on the same IBM i we have a product that does some
email sending (FMG) and that product was re-configured to send via the new
relay and that works OK. Same originating system, just different method.

On 4/16/2015 2:03 PM, Jim Oberholtzer wrote:

Is the local firewall allowing the traffic from the IBM i box to the
new relay point? Has the provider put the IBM i box IP address in the
list of acceptable relay points?

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Brian
Sent: Thursday, April 16, 2015 12:59 PM
To: Midrange Systems Technical Discussion
Subject: SMTP Settings - Hosted Exchange

Hello All.

We are in the process of moving from internally hosting our email on
Exchange to a hosted Exchange setup. We have various applications
that do need to send email through a relay and the new mail provider
has set one up for us with a user and password to be used for

authentication to relaying.

Other applications I've switched to this setup are working OK but I
can't seem to get our System i to send through it properly.

To start simple, I'll say that when I have our internal (still up and
running) Exchange server set up as the Forwarding Mailhub Server
(FWDHUBSVR), everything works just fine.

I change the Mailhub value to the external provider's address and mail
does not send. Here are some things I have checked or done.

I did check that the DNS name for the external provider does resolve
to an IP properly.

Because we must authenticate to the new relay server (internal one did
not need that), I did also use ADDSMTPLE with List Type *HOSTAUTH to
specify a logon to the external provider's server.

I thought that's all I needed to do, but if I did, then I would not
need to be emailing all of you for help :)

With the configuration set to the outside provider and trying SNDDST,
I dumped the SMTP journal to a file and that looks like this:

87 CLNT(UNDELV) TO QTMSINQ
7A QTMSINQ TO BRSR
7P CRT UNDEL NOTICE OR DSN
7H BRSR TO MSF
71 O @
72 R <QTCP@QTCP>

7G MSGID MAP TO ID 062C97R1504161346230000000130
P2 R QTCP@QTCP

I'm hoping someone may have some expertise to lend me on this setup.

Thanks much!
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