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  3. February 2015

Re: client access service pack install error

Hi Stepen,

I believe you have chosen the 32 bit version. Try this link:

ftp://public.dhe.ibm.com/as400/products/clientaccess/win32/v7r1m0/servicepack/si55797/image64a/SI55797_64a.exe

Regards,
Bon


On Tue, 24 Feb 2015 15:24:08 -0500, Steve Richter
<stephenrichter@xxxxxxxxx> wrote:

getting an error when installing a client access service pack on a windows
7 64 bit PC.

error 2721.Custom action CWBVerifyPrerequisite64 not found in Binary table
stream

I get the client access from the IBM i Access service pack site.
http://www-03.ibm.com/systems/power/software/i/access/windows_sp.html

the install exe file I am running is: SI55797_32.exe
<ftp://public.dhe.ibm.com/as400/products/clientaccess/win32/v7r1m0/servicepack/si55797/image32/SI55797_32.exe>

And I did install the windows security fixes that the service pack said
were needed. https://www.microsoft.com/en-us/download/details.aspx?id=26347

This install worked on a window 8 pc. Why the problem on windows 7?

thanks,

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