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I'm with you on this. Been on the phone an hour now. Last night I filled out a web form. This is the response I got. Note the highlighted part: :-)))

=========================================
Thank you for contacting IBM.

We are in receipt of your e-mail .....
We apologize for any inconvenience ....

For further assistance,

*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_*_
please resend your e-mail with additional information such as:
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-

.......
=========================================

- Larry "DrFranken" Bolhuis

www.frankeni.com
www.iDevCloud.com
www.iInTheCloud.com

On 9/11/2014 8:33 AM, Bradley Stone wrote:

I'd say your mail sever is on some sort of blacklist with IBM's mail
servers.

Just thinking about the red tape to go through to get in touch with the
right person to get this fixed (or even acknowledged) there makes my skin
crawl.

But, I've done it with Google before, so hopefully you can get this
straightened out.

Brad
www.bvstools.com

On Thu, Sep 11, 2014 at 5:56 AM, <rob@xxxxxxxxx> wrote:

How long does it normally take for the failure?
I just emailed someone at IBM.
We route through Message Labs.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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