Re: *SYSTEM certificate store password

Hi Jeff

I use the online chat quite a bit at SEQUEL, which is a part of HS - maybe go to their site, there is a general phone # there -

* 800-328-1000


The online thing - I think that once I signed up, I used the serial number, now I get a list of products when I log in.

Someone there knows who you are!

HTH
Vern

On 8/25/2014 8:53 PM, Jeff Crosby wrote:

Richard,

That would be nice as I haven't needed to call for support in some time.
Not sure who my rep is.

Thanks.


On Mon, Aug 25, 2014 at 6:14 PM, Richard Schoen <richard@xxxxxxxxxxxxxxx>
wrote:

Hi Jeff,

I believe you would contact the tech support team here.

Do you have a contact number ?

If needed I can find out who your rep is and they can facilitate a call
for you as well if you're not familiar with the support process at HS.

I have to admit I'm still learning :-)

Regards,

Richard Schoen | Director of Document Management Technologies, HelpSystems
T: + 1 952-486-6802
RJS Software Systems | A Division of HelpSystems
richard.schoen@xxxxxxxxxxxxxxx
www.rjssoftware.com


----------------------------------------------------------------------

message: 1
date: Mon, 25 Aug 2014 16:36:55 -0400
from: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
subject: Re: *SYSTEM certificate store password

Who do I contact at Help/Systems?


On Mon, Aug 25, 2014 at 4:21 PM, Richard Schoen <richard@xxxxxxxxxxxxxxx>
wrote:

Hi Jeff,

Brad alerted me to this thread last week.

While I'm not on the development team any more, I asked internally
about the use of SMTP.

Apparently Robot Alert has SSL/TLS capability. eSend does not currently.

If you let the support team at HelpSystems know and get this in as a
feature request it sounds like they can possibly re-purpose the SMTP
logic you need.

Hope this helps.

Regards,

Richard Schoen | Director of Document Management Technologies,
HelpSystems
T: + 1 952-486-6802
RJS Software Systems | A Division of HelpSystems
richard.schoen@xxxxxxxxxxxxxxx www.rjssoftware.com

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com The opinions expressed are my own and not
necessarily the opinion of my company. Unless I say so.


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