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  3. July 2014

Re: Ordered latest cume

On 28-Jul-2014 07:47 -0500, Jeff Crosby wrote:
<<SNIP>> I related my experience as detailed in this thread including
my attempts to download the cume on 7/24. They checked the orders
and said they were rejected.

They suggested I try SNDPTFORD SF99710 again, so this morning I did.
After another 600+MB download, I now have 322 PTFs to load and apply.
Why it worked now and not before I don't know. <<SNIP>>

The PMR for each rejected request should have had the condition\error-code logged; if only an error code is logged, rather than descriptive text, then IBM should be able to translate the code to words that should explain why. Note: retention of PMRs that are merely for ordering is much shorter than those opened for other reasons.


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