Re: Windows 7 laptops cannot install IBM i service packs

[Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>]

Well, that's a few more steps than it used to be, but it worked.

Thanks, Rob.


On Thu, Dec 26, 2013 at 2:53 PM, <rob@xxxxxxxxx> wrote:

> "Check Service Level" is dead.  The best you can hope for it is it telling
> you that there's a newer level.  It can no longer install it.  You have to
> use "run as administrator" to actually install something.
>
> http://www-912.ibm.com/n_dir/nas4apar.nsf/51d11a683a56a5cc862564c000763b23/4c7d4d170d3efac486257648003c70e7?OpenDocument&Highlight=2,II14522
> IBM's Lotus Notes has a "Smart upgrade, run as" (aka SURUNAS) function
> that can figure this all out for upgrading Notes clients but the team at
> IBM i Access for Windows has just given up and are pushing the Java client
> as an alternative.
> I can't say much more without falling into a swamp of negativity.
>
> Rob Berendt
> --
> IBM Certified System Administrator - IBM i 6.1
> Group Dekko
> Dept 1600
> Mail to:  2505 Dekko Drive
>           Garrett, IN 46738
> Ship to:  Dock 108
>           6928N 400E
>           Kendallville, IN 46755
> http://www.dekko.com
>
>
>
>
>
> From:   Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
> To:     Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
> Date:   12/26/2013 12:35 PM
> Subject:        Windows 7 laptops cannot install IBM i service packs
> Sent by:        midrange-l-bounces@xxxxxxxxxxxx
>
>
>
> I sent the following to the PCTech list a few days ago with no response,
> so
> I'm trying it here.  Not sure which list it should be on anyway . . .
>
>
> For a couple of years now I've had trouble (read unable) with Win 7 32-bit
> laptops when trying to install IBM i Access 7.1 service packs.  I get this
> error:
>
> "This installation package could not be opened.  Verify that the package
> exists and that you can access it, or contact the application vendor to
> verify that this is a valid Windows Installer package."
>
> I decided it's time to figure this out.  I found this page:
>
>
> http://www-03.ibm.com/systems/power/software/i/access/windows_sp.html#action
>
>
> which in turn sends me here:
>
> http://www.microsoft.com/en-us/download/confirmation.aspx?id=26347
>
> I have downloaded vcredist_x86 (they're 32-bit laptops), run it, rebooted,
> and it did not help.  Same error.
>
> What am I missing?
>
>
> --
> Jeff Crosby
> VP Information Systems
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531
> www.dilgardfoods.com
>
> The opinions expressed are my own and not necessarily the opinion of my
> company.  Unless I say so.
> --
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