Re: How to debug a message monitor?

[Jim Essinger <dilbernator@xxxxxxxxx>]

Buck,

Trying to understand more.

On the failed monitor, when you right click does it give you the option to
reset the triggers? Does it put the monitor back in a "GREEN" status?

In Properties, on the messages tab is the "Automatically reset after
trigger command has run" checked?

I have had to call IBM with several monitor issues, and have had good
response in getting them to solve "Failed" server issues.

Jim Essinger
Western Power Sports



On Tue, Sep 10, 2013 at 11:27 AM, Buck Calabro <kc2hiz@xxxxxxxxx> wrote:

> I have a message monitor set up in IBM i Navigator.  When it triggers,
> it goes into 'Failed' status.  I've tried creating a new one, same
> thing.  I'm one quarter behind on PTFs on my 7.1 system, and current on
> IBM i Access.
>
> Verify Central Systems Connection reports all green check marks.
> Diagnostics reports that under Network Settings > Response time it was
> unable to connect to my IBM i.  Under Response Time to System i
> Navigator, it reports 2ms response time except for Management Central
> which is 123ms (which Diagnostics declares is 'within reasonable limits.')
>
> The Management Central manual in the Infocenter hasn't got a
> troubleshooting section.  There are no obvious job logs and QHST hasn't
> got any interesting entries. dspjob QYRMJOBSEL reports 'Job //QYRMJOBSEL
> not found.'
>
> Where do I find the information to debug the reason behind this monitor
> failing out?
>   --buck
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