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IBM support went from live transfer to call back mode starting the week before Labor day, availability of resources.
Today, they could not even take a PMR, they told me to call back later, system was down.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Oberholtzer
Sent: Monday, September 09, 2013 2:45 PM
To: Midrange Systems Technical Discussion
Subject: Re: PMR system is down.

Actually, that systems is on a mainframe so it's worse than that......

Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


On 9/9/2013 1:21 PM, Matt Olson wrote:
Hmm, they forget the PowerHA implementation?:-)
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