Re: output queue automatically creates email from spool file

We do something similar. You will find that the writer for the OUTQ has 3 jobs running. Look in the job logs for errors (you may have to change the logging level--the default on ours doesn't show much). One of the jobs seems to be a Java process that does the actual conversion to PDF and sometimes the job log shows the reason for the failure. And if the conversion fails, the spool file goes back on hold.

You may need to apply some PTFs.

Sam

On 4/30/2013 6:05 PM, Thomas Garvey wrote:

I'm sure you know more about this than I but the WRKPSFCFG does specify the
PDFMAPPGM parameter, which is a program someone wrote from the template in
the InfoPrint Server manual. We have been able to put this program in
service break mode and we can't see anything it might be doing wrong. It
serves only to take the value passed in (the name of the job which created
the spool file), extracts the user profile from that job name, looks up the
email for that user profile (in another file), then places that email in the
return parameter's data structure. There is also a disposition flag set to
instruct the PSF to send the mail.

Is there a way to get more info out of this thing than just the CPF3433
message we are currently getting?