Re: Remote Viewing/Assistance products

Hi,

We are using LogMeIn for remote viewing and assistance with our clients.
This work great and you can have free and pro accounts.
You only need a small program installed on client PC. I know it work from
Win2000 until Win 7 (maybe more)

You can also used Join.me if it's a one time session. This work great too.

Regards,
Karl

On Thu, Aug 16, 2012 at 11:48 AM, Michael Ryan <michaelrtr@xxxxxxxxx> wrote:

Any recommendations on remote viewing/assistance products? I need a
product that allows a support person to see the user's screen. It will
usually be a 5250 session with emulation, but it would be good if it
was anything on the client. And therein lies the rub...multiple
different clients - OSes (Win 7, XP, embedded XP). I know of Windows
Remote Assistance. I'm also thinking of things like GoToMyPC or
GoToMeeting. I'd like the support person to be able to 'take over' the
client session as well as view it.

Cross posted to Midrange because I need to be able to see 5250
sessions, and I understand RemoteView won't work on R71.

Vendors can contact me off-line.

Thanks!
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