Re: Remote Viewing/Assistance products

[Karl <k.mainville@xxxxxxxxx>]

Hi,

We are using LogMeIn for remote viewing and assistance with our clients.
This work great and you can have free and pro accounts.
You only need a small program installed on client PC. I know it work from
Win2000 until Win 7 (maybe more)

You can also used Join.me if it's a one time session. This work great too.

Regards,
Karl

On Thu, Aug 16, 2012 at 11:48 AM, Michael Ryan <michaelrtr@xxxxxxxxx> wrote:

> Any recommendations on remote viewing/assistance products? I need a
> product that allows a support person to see the user's screen. It will
> usually be a 5250 session with emulation, but it would be good if it
> was anything on the client. And therein lies the rub...multiple
> different clients - OSes (Win 7, XP, embedded XP). I know of Windows
> Remote Assistance. I'm also thinking of things like GoToMyPC or
> GoToMeeting. I'd like the support person to be able to 'take over' the
> client session as well as view it.
>
> Cross posted to Midrange because I need to be able to see 5250
> sessions, and I understand RemoteView won't work on R71.
>
> Vendors can contact me off-line.
>
> Thanks!
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