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I usually do a "run as administrator" when I load up System i Navigator. More importantly, does he have the latest fix pack loaded for Access as well.

Next thing to check is to make sure all the host servers are started. Also, if you have PentaSafe or other security monitoring software make sure it allows the remote commands from the trusted network.

That's the short list. More granular than that requires more specific errors.

Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


On 7/16/2012 10:37 AM, Michael Naughton wrote:
We've got an iSeries running V7R1, and my boss just got a new PC with Windows 7 Professional 32-bit. He did the iSeries Access install off the IFS, and the emulator works fine, but when he went in to iSeries Navigator and set up a connection and tried to
use it it just hung, with a little picture of the iSeries and an arrow going around and around. He tried opening it with "run as administrator", but the same thing happened.

Are there "dos and don'ts" for installing iSeries Access on Windows 7? For one thing, I'm not sure he was signed on as an administrator when he did the install -- is that necessary?

Thanks very much for any suggestions,

Mike Naughton
Senior Programmer/Analyst
Judd Wire, Inc.
124 Turnpike Road
Turners Falls, MA 01376
413-676-3144
Internal: x 444
mnaughton@xxxxxxxxxxxx

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