Rob, have you tried again? I got the same note, and end up with
a valid page at https://www-01.ibm.com/software/support/ece/

Sue

wrote on Thu, 17 May 2012 12:15:02 GMT:

I just got this email. List strips some detail but basically
"IBM Electronic Entry of service requests web page" is in blue
and underlined which suggests a web link. So I click on it
and I go to http://ibm.com/support/ece/ which basically says

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