Re: Email oddity

[Dennis <iseries@xxxxxxxxxxxx>]

How is the message being created?  Is it possible to share the headers of that message (sans any personal details) with the group?

I've seen a couple of issues like this.  One was at a large US Government site, that was black-listed by Verizon.  Not pretty, and only a policy change at Verizon cleared it up.  I don't remember the details behind the isssue - had something to do with sender domain or sending server's CNAME record, I  think, though.  Anyway, the apparent effect was that any mail that server sent could be received, except by VZ customers.

The other is DNS/Routing, though this is pretty rare.  A DNS at one installation had invalid information for a large recipient server, like Cox.

Might want to check the spam rules and any mailbox options at the Cox site too.

Good luck.

"jmmckee" <jmmckee@xxxxxxxxxxxxxx> wrote:

> I was asked, to ask, if anybody has seen this.  
>
> Guy here attempts to send an email from the i to his personal email
> account at cox.net.  Never gets it.  He can have the i send to my
> personal email and all is well.  He can send an email from Outlook to
> his Cox account, and that goes through as well.
>
> I have suggested to him that Cox may be doing address verification, and
> that what he has chosen for a sender name does not match, exactly, the
> registered name in the mail server.  The i is NOT the mail server.
>
> Any ideas as to why a mail generated from Outlook would go through to
> Cox, but not from the i?  
>
> MAILTOOL would be nice, but not likely an option.
>
> John McKee
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