RE: Can't reach HMC remotely

I have both IBM and Sun Javas installed. I've tried disabling each
respectively, to no avail.
Java Sun: JRE 1.6.0_23
Java IBM: Java 2 v1.4.2

Here's a new wrinkle...

My co-worker that got it working? It was on his desktop. When he tries his
laptop, it DOES NOT work (that is, it stops exactly where mine stops). When
I installed our VPN client on my wife's desktop and tried connecting to the
HMC, IT WORKS FINE!

So, connecting to the HMC remotely via browser works on desktops, NOT
laptops?

Does that make anyone think of something that might help?

Tom Garvey


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jack Kingsley
Sent: Friday, February 18, 2011 8:37 AM
To: Midrange Systems Technical Discussion
Subject: Re: Can't reach HMC remotely

What version of Java do you have installed on your PC.

You on a different subnet then the other folks possibly.

On Fri, Feb 18, 2011 at 9:07 AM, Thomas Garvey <tgarvey@xxxxxxxxxx> wrote:

Here's a tough one...

Just installed new HMC (v7r7 Release 2, service pack 1: latest
available) and installed new 720. HMC is configured and managing two
systems. Tried reaching HMC remotely and can't do it from my PC. (We
use a VPN to tunnel in remotely). Thing is, everybody else CAN!
I've tried IE8, Firefox, disabling Norton firewall, checked ports used
by HMC are open, made sure popups are enabled in browser, Java is
enabled in browser, and even spent an hour on the phone with IBM
support, and they're baffled as well. I can reach the IBM i, the
TS2900 tape (via the browser), I can ping the HMC. I've compared all
the Internet options with the other users and all settings match. Other

users are using Windows XP, like me.

Any ideas?

I've thought of removing Firefox and IE8 and reinstalling IE8 but I
don't think Windows allows removing the web browser.



Best Regards,

Thomas Garvey
Corporate Scientist
Unbeaten Path International
630-462-3991
<http://www.unpath.com/> www.unpath.com
<http://www.unbeatenpath.com/compass>



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