Re: SMTP mail routing issue

[Charles Wilt <charles.wilt@xxxxxxxxx>]

Rob,

Do you have the i configured to deliver outbound the mail itself?  Or
do you have it set to forward all mail to INTERNOTES?  Take a look at
the MAILROUTER, FIREWALL, and FWDHUBSVR parameters of the CHGSMTPA
command.

I don't believe the i supports direct redundancy when configured to
forward outbound mail...

If the i is supposed to be delivery mail itself, check that it sees
all three MX records.

HTH,
Charles



On Thu, Oct 21, 2010 at 11:42 AM,  <rob@xxxxxxxxx> wrote:
> We are running 7.1 of i on lpar GDIHQ.  It uses the QTmmSendMail api to
> send out email.  A sample address would be rob@xxxxxxxxxx  This should
> route out of that box and go to our email.  Our email is Lotus Domino.
> Domino has three smtp servers:  INTERNOTES, INTERNOTES02 and INTERNOTES3.
> All three of these Domino servers run on different boxes.  They are all
> running 7.1 of i and 8.5.2 of Lotus Domino.  The problem is that if
> INTERNOTES is down then the email
> doesn't route.  Once INTERNOTES is back up attempts to jump start stuck
> email are unsuccessful.  We've tried ENDMSF followed by STRMSF *RESET.
> This did not help.
>
> Results below are from the component journals.
>
> Successful email attempt with INTERNOTES up:
> 9....+....0....+....1....+....2....+
> 719  EH SNDMAIL TO MSF
> 719  E1 O POSTMASTER@xxxxxxxxx
> 719  E2 R ROB@xxxxxxxxx
> 719  EX /TMP/EMHDR663.TXT
> 719  ET MSG SIZE 444
> 719
> 719  P2 R SMTP MsgFwd ROB@xxxxxxxxx
> 719  C6 FWD TO QTMSOUTQ
> 719  C1 O POSTMASTER@xxxxxxxxx
> 719  C2 R <ROB@xxxxxxxxx>
> 719  8B QTMSOUTQ TO CLNT
> 719  000010000100000
> 719  88 DLVED ::ffff:208.87.180.6
> 719  82 R <ROB@xxxxxxxxx>
>
> Unsuccessful email attempt with INTERNOTES down:
> 9....+....0....+....1....+....2....+....3....+
> 056  EH SNDMAIL TO MSF
> 056  E1 O POSTMASTER@xxxxxxxxx
> 056  E2 R craigs@xxxxxxxxx
> 056  EX /TMP/EMHDR005.TXT
> 056  ET MSG SIZE 9522
> 056
> 056  P2 R SMTP MsgFwd craigs@xxxxxxxxx
> 056  C6 FWD TO QTMSOUTQ
> 056  C1 O POSTMASTER@xxxxxxxxx
> 056  C2 R <craigs@xxxxxxxxx>
> 056  000010000100000
> 056  8B QTMSOUTQ TO CLNT
> 056  8C CLNT TO QTMSRTQ1
> 056  8E QTMSRTQ1 TO QTMSOUTQ
> 056  8B QTMSOUTQ TO CLNT
> 056  8C CLNT TO QTMSRTQ1
> 056  8E QTMSRTQ1 TO QTMSOUTQ
> 056  8B QTMSOUTQ TO CLNT
> 056  8C CLNT TO QTMSRTQ1
> 056  8E QTMSRTQ1 TO QTMSOUTQ
> 056  8B QTMSOUTQ TO CLNT
> Datetime of first entry of unsuccessful attempt:  102110044042
> Datetime of last entry of unsuccessful attempt:  102110061247
>
> Another attempt to duplicate this situation was to drop INTERNOTES, send
> out an email and watch it.  After I brought INTERNOTES back up and did the
> STRMSF *RESET it was delivered.  I wonder if the downtime exceeds a
> certain length, or number of tries, if the email then goes into vapor.
> Hmmm... let me check something in iNav...
> SMTP properties, Outbound Mail Retries, Number of retries = 3, Time
> between retries = 30 minutes.
> This ties in EXACTLY with the times on the 8E and 8B entries in the
> component journals.
> I kicked up the number of retries to 8 and bounced smtp.
>
> Why doesn't it just use INTERNOTES02 or INTERNOTES3 when INTERNOTES is
> down?
>
>
> Rob Berendt
> --
> Group Dekko
> Dept 1600
> Mail to:  2505 Dekko Drive
>          Garrett, IN 46738
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>
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