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We are running 7.1 of i on lpar GDIHQ. It uses the QTmmSendMail api to
send out email. A sample address would be rob@xxxxxxxxxx This should
route out of that box and go to our email. Our email is Lotus Domino.
Domino has three smtp servers: INTERNOTES, INTERNOTES02 and INTERNOTES3.
All three of these Domino servers run on different boxes. They are all
running 7.1 of i and 8.5.2 of Lotus Domino. The problem is that if
INTERNOTES is down then the email
doesn't route. Once INTERNOTES is back up attempts to jump start stuck
email are unsuccessful. We've tried ENDMSF followed by STRMSF *RESET.
This did not help.

Results below are from the component journals.

Successful email attempt with INTERNOTES up:
9....+....0....+....1....+....2....+
719 EH SNDMAIL TO MSF
719 E1 O POSTMASTER@xxxxxxxxx
719 E2 R ROB@xxxxxxxxx
719 EX /TMP/EMHDR663.TXT
719 ET MSG SIZE 444
719
719 P2 R SMTP MsgFwd ROB@xxxxxxxxx
719 C6 FWD TO QTMSOUTQ
719 C1 O POSTMASTER@xxxxxxxxx
719 C2 R <ROB@xxxxxxxxx>
719 8B QTMSOUTQ TO CLNT
719 000010000100000
719 88 DLVED ::ffff:208.87.180.6
719 82 R <ROB@xxxxxxxxx>

Unsuccessful email attempt with INTERNOTES down:
9....+....0....+....1....+....2....+....3....+
056 EH SNDMAIL TO MSF
056 E1 O POSTMASTER@xxxxxxxxx
056 E2 R craigs@xxxxxxxxx
056 EX /TMP/EMHDR005.TXT
056 ET MSG SIZE 9522
056
056 P2 R SMTP MsgFwd craigs@xxxxxxxxx
056 C6 FWD TO QTMSOUTQ
056 C1 O POSTMASTER@xxxxxxxxx
056 C2 R <craigs@xxxxxxxxx>
056 000010000100000
056 8B QTMSOUTQ TO CLNT
056 8C CLNT TO QTMSRTQ1
056 8E QTMSRTQ1 TO QTMSOUTQ
056 8B QTMSOUTQ TO CLNT
056 8C CLNT TO QTMSRTQ1
056 8E QTMSRTQ1 TO QTMSOUTQ
056 8B QTMSOUTQ TO CLNT
056 8C CLNT TO QTMSRTQ1
056 8E QTMSRTQ1 TO QTMSOUTQ
056 8B QTMSOUTQ TO CLNT
Datetime of first entry of unsuccessful attempt: 102110044042
Datetime of last entry of unsuccessful attempt: 102110061247

Another attempt to duplicate this situation was to drop INTERNOTES, send
out an email and watch it. After I brought INTERNOTES back up and did the
STRMSF *RESET it was delivered. I wonder if the downtime exceeds a
certain length, or number of tries, if the email then goes into vapor.
Hmmm... let me check something in iNav...
SMTP properties, Outbound Mail Retries, Number of retries = 3, Time
between retries = 30 minutes.
This ties in EXACTLY with the times on the 8E and 8B entries in the
component journals.
I kicked up the number of retries to 8 and bounced smtp.

Why doesn't it just use INTERNOTES02 or INTERNOTES3 when INTERNOTES is
down?


Rob Berendt

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