EIM & SSO error

I recently implemented EIM & SSO and for the most part it is working well.
I'm on V5R4, and current with PTF's.

I have four users running Windows 7 Pro, three of which can use
SSO/Kerberos to log on to either of our two iSeries without any problems.

But the other user can only connect to one system. Her profile names are
identical on both systems (and the profiles are not disabled), but on one
iSeries she keeps getting the CWBSY1012 - Kerberos principal name not
correct. A google of this message led to a tech note that said to do a
ping -a xxx.xxx.xxx.xxx and it should return the fully qualified domain
name - which it did, on the pc getting the error. All four of the WIN7
pc's are using the same version of iSeries Access for Windows too.

I've even tried deleting and re-adding the offending EIM association, and
had here reboot her pc and still the CWBSY1012 occurs.

(I am running XP-Pro and have no problems either.)

Anyone with any ideas?

Thanks!

Regards, Jerry

Gerald Kern - Information Technology
Programming Supervisor
IBM Certified RPG IV Developer
Lotus Notes/Domino 8.0.1 Administrator
The Toledo Clinic, Inc.
4235 Secor Road
Toledo, OH 43623
Phone 419-479-5535
gkern@xxxxxxxxxxxxxxxx


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