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  3. April 2010

Re: V7R1 Download

On Tue, Apr 27, 2010 at 08:29, Lukas Beeler
<lukas.beeler@xxxxxxxxxxxxxxxx> wrote:
They have yet to get back to me, but this is getting funnier every
minute. I don't think i've ever seen a more unprofessional product
launch.

After updating my PMRs and contacting the EMEA Keycenter again, i was
contacted by an IBM employee from Switzerland, who told me that
software support can't help me, and i'll have to dick this out with
the EMEA keycenter and/or the distributor through which i've ordered
the upgrade (which, since i've ordered online, is IBM).

He told me that i should initiate a DVD shipment through our
distributor, since that's probably speedier than resolving the
download issue.

I don't think this is funny anymore, it's just a massive FAIL.


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