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I have registered, we have an IBM customer number. I can sign on to the web
site.
Just not sure how to navigate to the place where you key in your problem and
submit it to IBM
Thanks.
Tom Deskevich
You know, with you having 6.1 I hope it's not unreasonable to assume you
have IBM Support. Anytime I have to resort to an IPL to clear up an issue
I would for sure be calling IBM -FIRST-. In the United States we call
1-800-426-7378 or 1-800-IBM-SERV. Me, I prefer to use their web site to
record a problem. This allows me to type up a thorough description of the
problem and not have some telephone operator only record every third word.
You can do this at:
http://www.ibm.com/support/servicerequest
I would also check my ptf levels. What I see in WRKPTFGRP should match
the levels at
http://www-912.ibm.com/s_dir/sline003.NSF/GroupPTFs?OpenView&view=GroupP
TFs
You may also want to review
http://www-912.ibm.com/s_dir/slkbase.nsf/recommendedfixes
You can order these groups at
http://www.ibm.com/support/fixcentral/main/iseries/
But, no, I've not seen an issue like yours.
Rob Berendt
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