Re: Using HMC to contact IBM with LPARS

Jack,

Your HMC should report any issue that bubles up as a serviceable event and yes cache batteries count. As Pete mentioned there are multiple methods of communication but you need to enable them. (HMC: Service management/Enable Elecronic Service Agent.) and then you need to test the connection - I suggest you do so monthly - (HMC: Serivice managementManaget Outbound Connectivity). There you can also select the methods desired to contact IBM.

On the partitions you also can do SNDSRVRQS *TEST to see if the partition can contact IBM. Also recommended monthly.

Hope that helps!

- Larry

On 1/7/2010 2:13 PM, Jack Kingsley wrote:

Had a recent cache battery incident that did not get reported to IBM. HMC
can talk to IBM but on the I5 side sndtstrqs is not working, I was hoping
that the HMC would pick up on this and report it.

On Thu, Jan 7, 2010 at 1:52 PM,<rob@xxxxxxxxx> wrote:

What's your definition of an "I5OS" problem? Stuff you see in STRSST,
Hardware service manager, Work with service action log
or software also? Because stuff that appears in the service action log
will generally be reported by the hmc.


Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Jack Kingsley<iseriesflorida@xxxxxxxxx>
To: Midrange Systems Technical Discussion<midrange-l@xxxxxxxxxxxx>
Date: 01/07/2010 01:26 PM
Subject: Re: Using HMC to contact IBM with LPARS
Sent by: midrange-l-bounces@xxxxxxxxxxxx



Pete, is it possible to have the HMC handle the I5OS problems as well..

On Thu, Jan 7, 2010 at 1:05 PM, Pete Massiello
<pmassiello-ml@xxxxxxxxxxxx>wrote:

The HMC can send the problems to IBM either via Modem, Internet, or
Internet over VPN. In addition, the HMC can also alert you to problems

via

SMTP.

Pete

Pete Massiello
iTech Solutions
http://www.itechsol.com

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-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jack Kingsley
Sent: Thursday, January 07, 2010 10:47 AM
To: Midrange Systems Technical Discussion
Subject: Using HMC to contact IBM with LPARS

Is there a way to determine if A) That LPARS can send wrkprb

information

to
an HMC and B) That the HMC can indeed send these issues to IBM. Is this
possible to suffice using the go service route and using VPN native from
I5-OS to contact IBM.
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