Re: Server Connectivity Checklist

[Ritesh Bahadur <hughes10in@xxxxxxxxx>]

Hello Norm,

I connect via the i series navigator directly from my office.

At home I connect via the VPN followed by i series navigator.

This morning there was an error mentioning CMN ODBC Driver Failiure while I
tried to connect from my office.The server was not able to be pinged as well
during that time.I called the remote site and after that they rebooted the
AS400 .This solved the issue and I was able to reconnect.

But I would like to know the list of steps/checks which I should perform in
future to make out if the issue relates to AS400 or it is network related .

This will also save time in contacting the appropriate group with the issue.

Regards
Sneha

On Mon, Dec 14, 2009 at 10:57 AM, sneha verma
<snehaverma001@xxxxxxxxxxxxxx>wrote:

> Hi,
>
> I remotely support the AS400 Servers.
>
> At times,I am unable to connect to the server.The server can also not be
> pinged from my end.
>
> In such cases can anyone please provide me a list of steps/tests which I
> should perform to make sure that the problem is not an AS400 Problem and it
> is realted to networks.
>
> Regards
> Sneha
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