RE: Lost my favorite URL ..Support for Ascii Printers

In my ten years (wow) of working with the i, I've never found the IBM site to be a pleasant place to be. At least I've started to report dead links (the latest was the link to register with RPG Café...). In some sense I give IBM a little leeway b/c it is a gi-normous institution and I can't imagine handling that kind of web presence, but on the other hand they should be able to (I mean we don't give them that kind of leeway with their accounting practices, do we?)

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Pat Barber
Sent: Wednesday, June 24, 2009 1:18 PM
To: Midrange Systems Technical Discussion
Subject: Re: Lost my favorite URL ..Support for Ascii Printers

Apparently they not only gave it a new URL, they also gave it a new
title. This makes the search function a little useless.

You can also find it at what appears to be two separate locations.

http://www-01.ibm.com/support/docview.wss?rs=0&org=as400&doc=B44A2CF4BA778D83862568250053649F&loc=en-us
http://www-912.ibm.com/s_dir/slkbase.NSF/0888cc5d18fceca58625680b005dc690/b44a2cf4ba778d83862568250053649f?OpenDocument

How on earth is somebody supposed to be able to find this from the
support page ?

http://www-947.ibm.com/systems/support/supportsite.wss/brandmain?brandind=5000027

I know this is a bit of a whine, but the original url I posted "was" the
correct URL at one
point. The redirect was useless. I find that support page to really be
of little value.

http://www.as400service.ibm.com/s_dir/slkbase.NSF/acf2ee1e9d64b16e8625680b00020389/b44a2cf4ba778d83862568250053649f?OpenDocument&ExpandSection=35#_Section1

Thanks to all for the help.