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We don't have it automated, but we do have a resetuser type command also.
With pretty much the same hooks that you have. For the help desk people.
In fact I had an annoying user come up to me and ask me to reset him
because he muffed up his password. I said no problem, had him sit down,
called the help desk on speaker phone and had them do it.
Clue: Next time call the <expletive deleted> help desk and don't bother
me.
Rob Berendt
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