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dialing in on a modem knocks everyone off line

I have no idea what might be happening.

I dial in to a v4r2 box, and have done so successfully for some time. Today the modem would not connect and then in the middle of the afternoon I dialed in and didn't connect but every client access screen went blank and could not reconnect. The only way they could figure out to fix it was to ipl it.
Any suggestions?


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