Re: Can't reach HMC console remotely

[Jim Essinger <dilbernator@xxxxxxxxx>]

Thomas.

What version of the HMC operating system are you at or did you upgrade to?
Version 7 uses a web browser interface to control the HMC.  I use it over a
local network, and over our VPN all the time.

Jim

On Mon, Mar 9, 2009 at 4:49 PM, Thomas Garvey <tgarvey@xxxxxxxxxx> wrote:

> Anyone else encounter this, or have a suggestion?
>
> We recently upgraded our server firmware and HMC Console software.  Before
> this upgrade we were able to use the Web-based System Manager Remote Client
> over our VPN to manage the HMC remotely.  Now we can't.  I get a dialog box
> saying...
>
> Cannot complete connection to hostname xxx.xxxxxx.com
>
> Possible problems are:
> 1.    Host xxx.xxxxxx.com is not a valid hostname
> 2.    Host xxx.xxxxxx.com is not currently operating or is not connected
> to
> the network
> 3.    Host xxx.xxxxxx.com is not running an operating system with a
> version
> of Web-based System Manager that is compatible with your client version of
> Web-based System Manager
> 4.    The time to connect could have exceeded the time limit set in the
> websm.cfg file (remote_timeout)
> 5.    The inetd subsystem on host xxx.xxxxxx.com may not have been
> initialized on the 9090 port to start the WServer
>
> Additional information might be in the file /var/websm/data/wserver.log on
> host xxx.xxxxxx.com
>
> I was able to download and install the new version of Web-based System
> Manager when my PC was actually physically on the network, rather than
> connecting through the VPN.  So, I believe that eliminates possible
> problems
> 1 through 3.  I wouldn't know how to set a time limit as noted in #4 and
> have no idea what #5 is referring to.  Furthermore, I know nothing of the
> (AIX?) operating system on the HMC Console and so don't know how to look at
> the log file mentioned.
>
> Nothing about our network has changed, nor our VPN connections.  Any ideas?
>
> Thanks in advance,
>
> Thomas Garvey
>
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