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Adam West wrote:
Another post was about the Windows envirnonment not being good for a business ERP. I would like to see more details on that. What we are being told that everything is just peachy in windows. I would need evidence to the contrary to help save the i installation.

I've been avoiding this discussion because it is very much an opinion discussion, and in many ways I think it belongs in the midrange-nontech list; we're talking about things like look and feel and application features, neither of which really has anything to do with technology. Your question itself underscores the point: you're told that everything is "just peachy", which is a term rarely used to describe the technical capabilities of a system.

That being said, I thought I'd weigh in here with my observation. The truth is that, for a certain segment of the business community, a PC is a better choice than an i. <GASP!> But if you think about it, that's got to be the case - just as the converse is true: for a certain segment the i is a better choice. The goal, then, is not to try to identify using abstract measurements which system is "better" than the other, but instead to find out which one is better for your particular business.

And to me, the biggest question is a fundamental one: do you need to modify your software? This is a question that is almost completely overlooked nowadays just as it was in the 80s and early 90s, although for the exact opposite reason. These days, with the exception of open source software, almost no packaged software comes with source code. Either it has the features you want or you live with it; nobody would even *think* of trying to modify Excel to act ... well, correctly <grin>. On the other hand, when I was but a brash young "ute" (cf. "youth", see "My Cousing Vinnie") in the industry, nobody would think of buying ERP-level software that *didn't* come with source. That's because almost immediately you were busy modifying things like invoices and order acknowledgments, and changing how pricing worked. Ah, times have changed.

Anyway, if you don't need to modify your software, it's almost a given that you can find a package for Windows that will be "cheaper" than the same package on the i (for the purposes of this particular post, I'll forego the Total Cost of Ownership argument and just stipulate to the initial cost benefit of Windows software). However, that means that you have to run your business within the strictures of that software. It's impossible to estimate how many companies have modified their processes to live within the constraints of their software, but there are a lot of them. And that's completely bass-ackwards to what I was brought up with: in my day, software was not only a tool, it was a differentiator. Having the best software meant you had better inventory control; or more flexible pricing schemes or more accurate forecasting. You lose that with packaged software: if you're running your business using the same software as your competitor, then what exactly is the competitive advantage of your software?

So there, then, is the fundamental issue. Do you build your business around your software, or do you build your software to help your business?

If it's the former, buy Peachtree accounting or Microsoft's business packages. But if you want software that gives you a unique competitive advantage over your competition, then you need semi-custom software that captures and builds upon your business rules. And for that, there's simply no better language than RPG. (I've got a standing bet with anyone in the entire computer programming industry: sit down with me and a couple of real users and put together specifications for a custom MRP generation system. We write the code in the language(s) of our choice. I'll use RPG on the i, and I'll be done first. Nobody has ever taken me up on it.)

We've lost sight of that. There are no semi-custom applications. Open source may come close, I suppose, but the only attempts I've ever seen at that are in Java, and despite the inevitable hate mail I get for saying this, it's a horrible language for writing business logic. The other way companies attempt it is by having lots and lots of switches, a la the SAP model, but then you have to learn all their switches and inevitably you run up against a situation where they don't have a switch you need.

Anyway, this might all be moot. It's possible that businesses have forgotten about the concept of using IT as a competitive advantage. The closest they come now is having the flashiest web framework, but honestly the core of most businesses is not their web site. As much as I love EGL and the ease in which I can build great looking web stuff, I still think that the core business logic is what differentiates a company, and the only way to build that is with RPG.

So -- long, long response which doesn't really have an answer. But if your company can be reminded that IT is not only a way to do things faster, but also a way to do things that your competitors *can't*, then I think that the i still has a chance.

Joe

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