I do not know about the Xerox printer specifically but with in printer
files you can select which drawer to print from. HP uses drawer 1 for
manual feed and the two real drawers are 2 and 3. We had to change our
drawer to 2 to pull from the first paper tray and 3 for our letter head.
Also you must tell the printer, via front panel, what paper is in each
tray. We use plain and letterhead in our printer configurations.


Chris Bipes
Director of Information Services
CrossCheck, Inc.


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
Sent: Monday, September 22, 2008 12:46 PM
To: Midrange Systems Technical Discussion
Subject: Printer tray selection

I am puzzled. I created a printer device description for a Xerox M20i.
It works *almost* flawlessly. Perhaps totally so. The issue is that
the printer has two trays, and tray two has printed forms. For some odd
reason, tray two is being selected instead of tray one. My first
thought is that this is an issue within the printer itself, and not
under my control. I have been attempting to contact the on-site Xerox
rep to look at this.

When that printer receives a FAX, it prints from tray one.

Is there something in the printer that tells it to use tray two for
printing? I have not seen anything, so far, via the web interface.

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