× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.




On 09/08/2008, at 2:13 AM, Steve Richter wrote:

I go with the flow on tech support calls. Whatever the tech wants, I
do and figure as long as I stay on the call the problem will
eventually be solved. I give the IBM techs A+ for effort, but gee,
AIX is very cryptic and picky. How did we ever lose out to that OS?

A) because OS/400 gets insufficient wide-scale marketing
B) because it's used as an ideal of OS design in Comp. Sci. courses
C) because Unix geeks (generally) don't know any better
D) because people like you aren't prepared to pay for the proper error handling in OS/400. You think OS/400 is a commodity item. You've now learned why it's not. Consistent command interface, prompting, help text, etc. don't come free of charge. For a long time IBM buried such charges in the hardware resulting in people like you complaining about the inequitable costs compared to other commodity hardware. Now that Unix (or at least its principles) is the underlying controller for HMC, Hypervisor, and now Blade stuff you can experience the joy the rest of the world experiences.
E) because Unix (and derivatives) like DOS (and derivatives) requires much more care and feeding than OS/400 therefore can generate larger services revenue thus services organisations have a conflict of interest when recommending solutions to customers. Sell them something better for the customer (OS/400) or something better for the services organisation (Unix or WinDOS). Customer interest or self- interest? Hmm ... difficult choice.

Regards,
Simon Coulter.
--------------------------------------------------------------------
FlyByNight Software OS/400, i5/OS Technical Specialists

http://www.flybynight.com.au/
Phone: +61 2 6657 8251 Mobile: +61 0411 091 400 /"\
Fax: +61 2 6657 8251 \ /
X
ASCII Ribbon campaign against HTML E-Mail / \
--------------------------------------------------------------------




As an Amazon Associate we earn from qualifying purchases.

This thread ...

Replies:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.