Re: Help desk software -- MIDRANGE-L

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For something different you can try MANTIS400 which uses PHP and stores the
data in db2 files.

And it's all free of charge.

http://www.mantis400.com/
http://www.zend.com/en/products/core/for-i5os

Bryan

On Thu, May 15, 2008 at 4:16 PM, Lukas Beeler <lukas.beeler@xxxxxxxxxxxxxxxx>
wrote:

On Thu, May 15, 2008 at 10:03 PM, Burns, Bryan <Bryan_Burns@xxxxxxxxxxxx>
wrote:

Seeking recommendations on a help desk software package that can serve an

I.T. department of seven who support about 200 computer users in a company
that runs INFOR XA ERP software on an iSeries 520.

We're using OTRS.

http://otrs.org/

It's supported on Linux, Windows and a variety of other operating
systems. It might run under PASE, but a Linux LPAR would probably be
better.

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