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Many on this list are not aware of or have never heard of an "SE".
This was/is one of IBM's larger blunders.

I recall a weekly or monthly call/visit from my SE when
I was a customer.

(1) How are you doing ?
(2) What are you doing ?
(3) What would you like to do ?
(4) Can we help ?

Jon Paris wrote:

While I agree that IBM have a tendency to do this (they apparently haven't noticed that they got rid of all the SEs who used to spread this knowledge) there was quite a lot of fuss about Rexx when it was first launched.

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