Re: *** ADMIN: Scheduled downtime this weekend ... new UPS

I have 3 Tripplite power strips in the computer room (the 5' long jobs with about 20 outlets). A couple of years ago 1 of them started acting funny, the little red LED began blinking like a strobe. I called Tripplite to see what I should do. Their immediate response was that the LED itself was the problem, not anything electrical in the outlets. They overnighted a replacement, no questions asked. I took the old one home and put it in my workshop.

They definitely have my support.

Winchester Terry wrote:

Thanks for sharing the info regarding Tripplite! I'm currently looking for a new UPS at home...it will be
a Tripplite unit :)

Terry

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of David Gibbs
Sent: Thursday, February 28, 2008 3:38 PM
To: Midrange Systems Technical Discussion
Cc: Mike Pavlak
Subject: *** ADMIN: Scheduled downtime this weekend ... new UPS

Folks:

Special thanks to Mike Pavlak, IT Director at Tripp Manufacturing, who finagled the UPS replacement (on pretty short notice too).

david

(for those who don't know, Tripplite is a longtime System i user ... and Mike is on the board of The Omni User, Chicago's System i user group)

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