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IBM System i guidance on disk drives not manufactured by IBM
IBM has recently observed cases at our IBM System i customers where disk
drives have been procured on the open market and modified to look like IBM
drives. These modifications include false labels that look like IBM labels
and firmware that is similar to ours. However, the disk drives have not
gone through our test processes, don't have the correct firmware, and have
sub-standard carrier hardware. These issues have led to failures in
customer systems. Since these are not IBM parts, they are not covered under
IBM's Warranty or Maintenance agreements. IBM recommends that you proceed
with caution when procuring disk drives for IBM System i servers from any
source other than IBM or other trusted reputable resellers.
If you do find drives that are counterfeit, we ask that you provide
information to us as we attempt to track the source of the parts.
Please contact Dave Verburg at 507-253-2648 or verburg@xxxxxxxxxx with this
information.
Al
Al Barsa, Jr.
Barsa Consulting Group, LLC
400>390
"i" comes before "p", "x" and "z"
e gads
Our system's had more names than Elizabeth Taylor!
914-251-1234
914-251-9406 fax
http://www.barsaconsulting.com
http://www.taatool.com
http://www.as400connection.com
midrange.com
